Today has been a very productive day at Alert Alarm because we have been able to help many people. Earlier today, a not-for-profit organization called us because their current security company wasn't meeting all of their needs yet a customer of ours referred them to us. We were able to offer suggestions and she was very grateful when our call was finished.
Yet another woman came in this afternoon whose husband is working out of town while someone else is terrorizing their neighborhood. We offered a hug, shoulder, moral support and suggestions during this difficult time and hopefully relieved some of her anxiety.
Then to top it all off, a national monitoring company, that we have used for UL Fire accounts in the past, had a customer 4 states away in need of support. The gentleman's own alarm company didn't answer their phone after hours, their monitoring company didn't know what to do to help him, but yet she knew we answered our phone 24/7. After "blessing his heart" which is one of the first things we do in Western Ky, fielded questions to determine what kind of system he had, then assisted him during his difficulty. After we were finished, he told me that his wife is from Owensboro and he was so very appreciative that Alert Alarm Systems in Paducah, KY answers our phone 24/7!
That is how we roll here, we sell the best and try to help with the rest. To some businesses, all of the above FREE service is not accepted; I am so glad that we answer to a higher power. At the end of the day, it is how many lives you have positively affected that counts!