To All our customers, their families, friends and neighbors in the current path of Hurricane Matthew, be safe !!
We have copies a Better Business Bureau email we received this afternoon in the event you (or anyone you know have any damages, please read the email we received below ...
Better Business Bureau - Potential Storm Chasers
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BBB serving Southeast Florida & the Caribbean
Better Business Bureau Warns of Potential Storm Chasers
With potential damage ahead from Hurricane Matthew, your BBB shares the following information to help you and your employees prepare for the aftermath:
Natural disasters can bring out the best in people, as strangers reach out to help others in need. Unfortunately, the aftermath of a crisis also brings out contractors who take advantage of those who have been victimized.
It is not uncommon for out-of-town storm chasers to solicit business after storms. Storm chasers may not have proper licensure for your area and may offer quick fixes or make big promises to which they won't deliver.
Your BBB offers the following tips for storm victims:
Plan ahead by creating a list of trustworthy, local storm repair and clean-up contractors before the storm hits by visiting www.bbb.org/sefl. You can also use BBB's "Equote" service, which can be found on BBB's website to ask contractors to submit a quote to you.
Contractors must be registered with the Florida Department of Business and Professional Regulation, unless work is limited to a specific area. To check licensing, call 850.487.1395, download their app named DBPR mobile or go online to http://www.myfloridalicense.com/ to check whether a contractor is registered. If contractors limit their work to local areas they may only be required to secure a license with their county in lieu of DBPR. Check with your local county contractors certification/building department if you are unsure if a contractor has secured proper licensing.
Many municipalities require a solicitation permit if sales people go door-to- door. Verify that they need to have a permit by contacting your local Township or Municipality. BBB suggests consumers be pro-active in selecting a contractor and not re-active to sales calls on the phone or door-to- door pitches.
While most roofing contractors abide by the law, be careful allowing someone you do not know inspect your roof. An unethical contractor may actually create damage to get work.
Check online with the http://sunbiz.org/ or call 850.245.6000 to verify that a company is registered to do business in your state.
Try to get at least 3-4 quotes from contractors, and insist that payments be made to the company, not an individual.
Do not pay for the job in advance. Be wary of any contractor who demands full or half payment upfront.
Resist high-pressure sales tactics such as the "good deal" you'll get only if you hire the contractor on the spot.
Get a written contract that specifies the price, the work to be done, the amount of liability insurance coverage maintained by the contractor, and a time frame. Require a copy of their current certificate of insurance.
Pay by credit card, if possible; you may have additional protection if there's a problem.
Check that the contractor's vehicle has signs or markings on it with the business name, phone number and license plates for your state.
Beware of price gouging of commodities or services; if there's a "gross disparity" between the prior price and the current charge, it is considered price gouging. If you think you are being priced gouged report it to the Price Gouging Hotline established by the Florida Attorney General's Office at 1-866-9-NO-SCAM.
Disaster victims should never feel forced to make a hasty decision or to choose an unknown contractor. Start With Trust. For reliable information, lists of BBB Accredited Businesses by industry and BBB Business Reviews you can trust on local businesses, visit www.bbb.org/sefl or call your BBB at 800-834-6286.
Better Business Bureau - www.bbb.org
The Better Business Bureau offers consumers and businesses resources including business and charity reviews, complaints, statistics, ratings, and more to assist in intelligent buying decisions and investment opportunities