Firstlight Federal Credit Union

FirstLight Federal Credit Union is happy to be a part of Facebook and endeavors to keep our community apprised of what FLFCU is all about including mission, vision, values, promotions, and activities. FirstLight welcomes our community to constructively comment on how we are doing as a business and service provider to our members. Feedback and your insight into our products, services, promotions, and issues of concern are welcome. FirstLight commits to constructively address feedback from this public forum while identifying service and educational opportunities.

FLFCU’s Operating Disclosure
FirstLight Federal Credit will never ask you for your personal account information such as, but not limited to, your account number, social security number, or even date of birth in a public forum. If a post requires a personal response you will be directed to further explore a resolution through a more appropriate media; such as, visiting one of our conveniently located branches, calling the Member Contact Center, Mail, or Fax.

FirstLight Credit Union’s Facebook operates on business days between the hours of 9:00 – 5:00 Mountain Standard Time. To ensure a business Facebook presence that promotes a constructive environment posts will be limited to these hours.

FirstLight Federal Credit Union will monitor all posts for proper/appropriate language. Any language or posting deemed inappropriate for our family friendly fan page will be deleted.

Individuals addressing policy or concerns representing FirstLight will be identified by the post header as a FirstLight employee and such responses will be regularly reviewed for accuracy and conformance to established policies of FirstLight.