International Auto Specialists

Customer satisfaction is our highest goal!
We hope when you think “International Auto Specialists,” these three words come to mind: dependability, integrity, and accuracy. As an independent auto repair shop specializing in European Auto Repair, we are dedicated to providing our Fredericksburg Area customers with only the highest-quality service.
The automotive industry has become increasingly complex during the last two decades. For automotive repair facilities, this has led to the need for more specialized repair shops. Many businesses are losing their independence and being bought up by larger corporations.
International Auto Specialist has so far successfully managed this process as an independent family-owned company, not least because of its clear company philosophy, which is based on a comprehensive understanding of quality. This understanding extends not only to product quality issues, but also all activities of the company.
This requirement for total quality was formulated as early as April 1984. The starting point for everything is quality which ensures our highest goal – namely customer satisfaction. It can only be achieved if each employee makes customer satisfaction their own goal and assumes personal responsibility for achieving this goal. Therefore, the company’s strategic mission is to not only demand, but also promote the corporate responsibility of each International Auto Specialist employee – regardless of their position in the company. As a result, International Auto Specialist organizational structures and processes have always been aligned to ensure that they allow for responsibility on the part of each employee.
This company philosophy forms the basis for International Auto Specialist continued success.