Ombudsman are trained and state certified to be safe, confidential and caring advocates, who listen to residents, resolve problems, and make a difference. Our services are provided at no cost to residents of skilled nursing facilities and residential care facilities for the elderly.
Long Term Care Ombudsman are here to help - give us a call.
How We Help
Ombudsman visit care facilities - Talk with residents - Investigate and resolve complaints - Look for and resolve safety issues - Advocate for quality care - Train staff, families and residents on residents' rights and abuse prevention - Witness durable power of attorney for health care forms
Office Hours 8:30am - 4:30pm Monday through Friday
After hours and on weekends/holidays, an Ombudsman can be reached through our statewide crisis line at 1(800) 231-4024. For medical or safety emergencies, please call 911.
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