As you interact with us on Facebook please keep these things in mind. 1) This page is not monitored 24/7 so a response may not be immediate. As a rule, we will monitor the page periodically during normal business hours. 2) For your own protection never include account specific information such as your address or account number. 3) After reading points 1 & 2 you can understand why outages shouldn’t be reported via Facebook. Always call us at 800-872-1203 to report outages so crews may be promptly dispatched. We may post updates on large outages here. 4) Please be sure your comments are on-topic, relevant and respectful. We reserve the right to remove any post we feel is off-topic or that promotes another service/product/organization. We will remove posts that contain vulgar language or personal attacks of any kind, are rude or offensive, or give negative feedback without constructive criticism. Those who repeatedly post inappropriate content will be blocked from commenting on the page.
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