In 1972, Frank G. Waldraff founded Waldraff Associates. Formerly an engineer at a large local manufacturing company, Frank had always bristled at its hierarchical “top-down” style of management, which he described as “people parading around wearing stripes and expecting everybody to salute them.” As a result of this experience, Frank knew exactly the kind of engineering firm he did not want Waldraff Associates to be.
Instead, Frank empowered people by treating everyone as equals. The end result was a company of people, who cooperated with each other and consulted with clients in order to exceed their expectations by working efficiently and expeditiously.
In 1984, Waldraff Associates changed its name to Keystone Consulting Engineers (KCE). Frank retired in June 2002, but his management style inspired a highly motivated ‘culture of people’ that have embraced the same client service orientation and work ethic that he brought to the office every day. KCE’s low employee turnover and high average years of per-client service are a testament to the level of satisfaction enjoyed by both KCE’s staff and its clients.
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