North Star Mutual Insurance Co

Social Media Community Guidelines

Welcome to North Star Mutual’s Facebook page! We appreciate your involvement and contribution to our online community.

Our Facebook page is public, so in order to keep our online community friendly and safe for everyone, please remember the following guidelines you are consenting to by participating in North Star Mutual’s online communities:
• Do not post personal information (including contact information, claim number, policy or account number). North Star Mutual will never ask you to post your confidential or private information on Facebook.
• Do not post or share any unlawful, threatening, defamatory, racist, pornographic or profane comments, images, or other materials.
• Do not post materials that could be considered confidential, false, fraudulent, or infringing on privacy or intellectual property rights.
• Do not post or share any material that contains or leads to a virus, malware or similar destructive programming.
• Do not attempt to use this community to sell, solicit or advocate for commercial goods, services, or organizations (no spam).
• Do not use false personas or alias accounts when participating in this community.

North Star Mutual reserves the right to remove content and block users for any reason including, but not limited to, violation of the above guidelines. North Star Mutual may modify social media accounts or community guidelines at any time, without notice.

In addition, please review the following disclaimers:
• The information on North Star Mutual’s social media site is not intended to provide legal or financial advice.
• The opinions and commentary of this social media community are the responsibility of each participant and do not directly reflect the views of North Star Mutual, employees, or business partners.
• North Star Mutual does not control or endorse any advertising, messages, or links posted by third parties and is not liable for harmful content including, but not limited to, viruses and malware.
• All content posted by North Star Mutual, belongs to North Star Mutual and is protected by copyright, trademark or other applicable laws.
• By submitting items to our social media channels you are granting North Star Mutual permission to use, modify and reproduce those items for commercial purposes.

Thank you for your cooperation! This Facebook page is monitored by North Star Mutual Employees who will make every effort to respond in a timely manner; however, we cannot guarantee a response to all items. If you have any comments or questions on these guidelines or other matters, please email us directly at connect@

Please note: When visiting North Star Mutual's Facebook page, you are also subject to Facebook's terms of service -