This page is to provide you, our customers, with news, weather-related outage updates and information on ways to save energy and money.
NEED TO REPORT A POWER OUTAGE: Online at Or, call (210) 353-HELP (353-4357), or toll-free (800) 870-1006 from rural areas. When prompted, provide your account number or service address and a phone number.
DO YOU SMELL NATURAL GAS? Get out of the house immediately. Don't turn any electrical switches on or off, or use a flashlight or the telephone. Call (210) 353-HELP from a neighbor's house as soon as possible. Never try to locate the source of a gas leak yourself.
We will remove any posts that include personal attacks, offensive language, or that are meant to sell a product or service. We reserve the right to delete excessive wall postings in order to enhance our visitor experience.
Questions and comments will be answered during business hours, Monday-Friday from 8am to 5pm CST.
If you require additional support, call (210) 353-2222 or feel free to stop by one of our four (4) customer service centers to make your next payment or request assistance with other items. All centers are open Monday through Friday, 7:45am to 5:30pm.
North Side: 7000 San Pedro, north of Oblate Drive
East Side: 4525 Rigsby - Dellcrest Shopping Ctr., Ste. 112
West Side: 803 Castroville - Las Palmas Ctr., Ste. 406
South Side: 660 Military - Shopper's City Mall, Ste. X
"Villita Assembly Building" - Social Networks
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