Alex and Ani

Commenting Policy

ALEX AND ANI has created our Facebook page to engage and interact directly with our biggest fans and customers who love and embrace the meaning behind ALEX AND ANI as more than just a brand. We want our page to be a place to spread (+) Energy, share engaging content and provide an appropriate medium for our fans. Because we value this experience and want it to reflect the values of our brand, the conversations should always be respectful, relevant, and contain language that is appropriate for each of the unique individuals who visit our page. ALEX AND ANI does not endorse or take responsibility for the posts (including information, opinions, pictures, claims, or advice) shared by ALEX AND ANI fans. Therefore, we reserve the right to remove comments that we, in our sole discretion, deem to be obscene, indecent, profane, or vulgar, contain threats or personal attacks of any kind, contain offensive terms, are defamatory, libelous, aggressive, or violate any law or Facebook’s Terms of Service. We also reserve the right to ban any fan from participating on our Facebook page. Fans who repeatedly post material that fall into one of the above categories will be permanently banned from our page. Thank you for taking the time to review our comment and posting policy. Here at ALEX AND ANI we look forward to continuing to make our Facebook page a place that you and the rest of our fans will enjoy visiting. Peace, love and positivity!

Customer Service

If you have a customer service related question, need assistance locating a product, or if you need to share personal information regarding your order, please don't hesitate to send us a private message and one of our Specialists will happily assist you. During peak seasons your patience is appreciated.

Private Messages

Private messages are responded to Monday through Friday 8:00 to 8:00 ; Saturday and Sunday 9:00 to 6:00