Elder Day At Menno Haven

Menno Haven Social Media Policy Guidelines
• Menno Haven wall posts are accurate and factual. We do not post things that are wrong or may lead you astray.
• If we discover an error or incorrect post, Menno Haven corrects discovered errors immediately and notes the corrections within the original post.
• Menno Haven is very serious about respecting our residents’ privacy and The Health Insurance Portability and Accountability Act (HIPAA) at ) and we never publish content that can be used to identify a resident’s identity or health condition. The only exception is when the resident has given expressed permission to share their information via a testimonial
• The goal of Menno Haven’s Facebook/Twitter Pages is ultimately to make our Continuing Care Retirement Community (CCRC) become your preferred choice by demonstrating that Menno Haven is a high quality, trustworthy, reliable residential or care provider.
• Through this page, we want to connect and increase our communication with you by listening and providing you with the answers, news, and information you are seeking. We try our best to do that by sharing tools and tips, information about Menno Haven, our services and our top-notch employees, and more.
• We want to hear your feedback and know what you are looking for, so please share with us.
• Though comment posts from fans appear immediately, fan posts are monitored and evaluated frequently, and are removed if they do not fit into the posting guidelines provided here.
• Menno Haven’s posts are original works and often reference news articles, medical articles or studies for the benefit of our users. We do not take credit for 3rd party content being referred to in any of our posts, and reference these sources as appropriate.
• Menno Haven replies to comments or forwards concerns when appropriate.
Comment Guidelines: (Our Reader’s Responsibility)
• Menno Haven is very interested in your thoughts about the posts we make and the news we share, so we encourage you to comment and share your opinions about any topic posted.
• By posting a comment on a Menno Haven Facebook/Twitter page, you are claiming responsibility for that comment and agreeing to the terms set forward here.
• Menno Haven believes that it is important to show consideration and respect when communicating with other users on the page. Remember, each account represents an actual person who will read the comments you make. So, if you cannot be polite, do not post.
• Please respect people’s privacy and do not post comments with contact, personal or medical information about others on our wall.
• You are welcome to post about yourself and you can contact us via phone or email if you need to discuss something. We will remove posts that include people’s full names, personal information (email, phone number, address, etc.), or resident and/or patient information because we cannot assume the good intentions of everyone who reads them.
• Comments that are sure to be removed include racist, sexist, illegal, slanderous, obscene or derogatory content, or comments that can be taken as harassment, bullying, abusive, inappropriate or hostile.
• Comments that are off topic or suspected SPAM will also be removed.
• If you post confidential, proprietary, sensitive or proprietary information about Menno Haven or one of its affiliates, it will be removed.
• Requests for comments to be removed will be considered and the post evaluated for any violations.
• By posting on our page, you agree give Menno Haven the irrevocable right to reproduce, distribute, publish, display, edit, modify, create derivative works from, and otherwise use your submission for any purpose in any form and on any media.
• If you post a thoughtfully written complaint that does not contain profanity and personal attacks, we will not delete it by default and will do our best to address it. Once the issue is resolved or has been forwarded on to the appropriate department for resolution, we reserve the right to take the post off the page.
• Our Menno Haven Facebook/Twitter pages are not a place for personal agendas such as advertising, promotion, recruiting, campaigning, lobbying, soliciting or proselytizing.
• Menno Haven reserves the right to block anyone who repeatedly violates these guidelines.
• By posting, you agree to indemnify and hold harmless Menno Haven, its affiliates, directors, officers, employees, successors and assigns against any damages, losses, liabilities, judgments, causes of action, costs or expenses (including reasonable attorneys’ fees and costs) arising out of any claim by a third party relating to any material you have posted on the Menno Haven sponsored sites.