We love pets and are sincerely interested in offering you the best products available for their health and well-being. We are highly selective about the products we carry and fully stand behind everything we sell. We carry the finest natural foods and treats available, as well as offer advice or answers to your questions.
Our goal is to provide you with a great shopping experience in a spotlessly clean, well organized neighborhood store. We believe our stores are big enough to have the selection you need, but small enough to be convenient to get to and find what you want. We believe building a relationship with our customers is the key to our success. Not only is it important to us that you get what you need, but that you enjoy doing it. Our associates are friendly, knowledgeable pet enthusiasts that love what they do. They enjoy entertaining you and your pet during your visit as well as offering advice or answer your questions. We delight our customers and know that by doing so we turn customers into advocates for PetPeople.
Our People
We believe building long-term relationships with our customers is the key to our success and this relationship starts with our people. We look for people that are passionate about pets and want to share their passion with others. Our associates go to great lengths to satisfy and delight our customers and exceed their expectations on every shopping trip.
We believe training is critical to the development of our associates. The pet industry is changing rapidly with regards to new ideas and products. We work closely internally and with our manufacturers to train our associates so they can provide our customers with most up to date information available.
We believe happy associates provide better service and we strive to provide a fun work environment where motivated associates can flourish and succeed. We appreciate effort and reward results. We believe we are all one team and we depend on one another for our success.
Our Community We are deeply committed to supporting local non-profit animal related charities. We do not sell dogs and cats, or allow anyone else to create profit in our stores doing so. Instead, we use our influence to educate the community about the important work of non-profit shelters and rescue groups.
We have amazing customers and store associates who are doing incredible work on behalf of unfortunate pets. We are very proud to be involved with these important groups and support their efforts. Not only do we make donations to these organizations, but we also coordinate fundraisers in our stores to raise awareness. We also financially support our associates who are doing community service on behalf of PetPeople.
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