ProtoCAM is committed to understanding and meeting the quality needs of our customers. We have a reputation for delivering quality prototypes and parts spanning more than twenty years. We have established a comprehensive quality assurance system that allows our company to meet all of the requirements of the ISO 9001:2008 quality assurance standard. Our quality assurance system focuses on the following principles:
-Quality assurance is the responsibility of every employee -Ethical workmanship and customer satisfaction are two of our company’s primary goals -Parts and services must be delivered on time and finished to the agreed upon production level -Continuous monitoring, improvement, and training are key to ensure our customers receive the best possible parts and services -Our management systems, practices, products, customers and employees are measured in terms of performance. Performance indicators guide us to any area(s) in need of corrective action or review
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