Please note that email or social media should not be used to report an outage, emergency or other service problem. If you need assistance, please call 770-786-3484.
If you need to make a payment, you can do so anytime online at , by calling 1-888-999-1416, or at our 24-hour payment kiosks located in the lobby of both of our offices.
Please report all outage, emergency, or other service problems by phone at one of the options below. • Report an OUTAGE via our Automated System - 678-814-4961 • Report an EMERGENCY or other SERVICE PROBLEM - 770-786-3484
All emergency or hazardous conditions should be reported by phone to SSEMC immediately. The SSEMC emergency phone line is staffed 24 hours a day, 7 days a week.
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