Honesty and Integrity: First and foremost, we must always strive to do what is right and in the best interest of our residents.
Veterans Are Unique: We must recognize the special sacrifice that our veterans and family members have made in service to our nation and that they are most deserving of our very best efforts to meet their needs.
Respect: We must respect and preserve the dignity of each person – resident, family, visitor, volunteer, and employee.
Excellence: We must strive to attain the highest level of quality and satisfaction in delivering person-centered care with competence, compassion, and commitment.
Team: We must understand that only through team work, communication, and cooperation will we achieve our goals.
Lead the Way: We must continue to lead the way among the nation’s state veterans’ homes by shaping the future of long-term care and rehabilitative services.
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