Our Social Media Community team monitor the Pet Shed Facebook page around the clock, but are only available to respond and interact via the page between 9:00am and 5:00pm, Weekdays, Australian EST.
This page is for the enjoyment of the Pet Shed community, and is provided for members of the community to chat, enter competitions, take part in giveaways, stay up to date with what's new at Pet Shed, and comment on content posted by Pet Shed and others.
Any derogatory, racist, prejudiced, offensive or slanderous comments or posts will be removed and/or reported. Pet Shed reserves the right to remove comments or posts made regarding service delivery, products and/or content when the author of the post is in direct dispute or disagreement with Pet Shed, or an affiliated or partner company, and where the matter has been escalated to the Pet Shed customer service management team for resolution. Pet Shed will not enter into a public debate regarding any of the above once an issue has been resolved within our terms, and in-line with our service excellence promise. All spam posts will be deleted and reported as such to Facebook.
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