We want all of our customers to have fun and to enjoy our properties safely. We are committed to a policy of responsible gaming at our casino and parimutuel racing properties. While we recognize that the overwhelming majority of our customers enjoy our various forms of gambling and non-gambling amenities responsibly, we also understand that there is a small proportion of the population who do not.
To protect them, and others affected by their behavior, we have established a set of policies and guidelines modeled after the American Gaming Association’s Code of Conduct for Responsible Gaming. The “Code” establishes minimum standards that address problem gambling, underage gambling, improper use of alcohol, responsible Marketing and Advertising and the prevention of unattended minors.
Penn National Gaming and its properties use a variety of approaches to promote Responsible Gaming including employee training programs, customer awareness campaigns, self-exclusion and financial restriction programs, written procedures for recognizing and managing these issues, use of outside experts, and ongoing monitoring and review to gauge the effectiveness of these programs.
Persons under 21 years of age may not enter the gaming area unless licensed as employees.
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