We are proud to be part of our Community and will strive to earn your business, exceed your expectations and deliver what we promise with every job we do. We would like to welcome you to our family of clients at Lakeport Tire & Auto Service, where we try to do things a little differently.
First, note that we talk about clients, not customers. Customers are people you sell something to . Clients are people you have an ongoing relationship and that is the sort of relationship that we want to develop with you. Ongoing - Here when you need us. Ready to answer any question you on any vehicle-related issues, not just the work we did. We want you to come to us for answers. We are ready to respond to any complaints you have, because we know that having satisfied clients out there in the community is the best marketing we can do.
Lakeport Tire & Auto Service is a business that has been in the community for 40 years. We try very hard to retain the old values that made a business succeed n the past, such as personal service, craftsmanship and a commitment to quality. We have tried to couple these things with the finest and most modern Automotive Service Equipment available today, as well as continuing involvement with training and professional education in all facets of our field. We are proud to have our technicians certified with Automotive Service Excellence in many fields of auto and truck repairs. We are here to help you with all of your automotive needs.
When you come to Lakeport Tire & Auto Service our technicians will do a digital inspection on your vehicle. This inspection will provide you with the technician's recommendations for your vehicle and will provide images of recommended repair to support the estimate. We can help you make well-informed decisions regarding services and repairs by providing you educational articles and videos. If you are at the store we can show you the inspection on our large monitors, email you the inspection or text the inspection to you on your cell phone.
Lakeport Tire & Auto Service is open Monday-Friday 8 to 5:00 and Saturdays 8 to 3 For your convenience we offer shuttle service to and from your home or work (within a 5 mile radius) the day your vehicle is being worked on. If you need to drop your vehicle off when we are not here, we have a key drop in the front of our building through the mail slot.
We want you to be absolutely pleased, in fact absolutely delighted with every job we do. So every job comes with our ironclad, risk-free guarantee. What does that mean? Simply this: We will re-fix the repair until we get it right, at no cost to you. We stand behind every repair 100%. Our 100% warranty is for 12 months or 12,000 miles, whichever comes first.
We pride ourselves in offering you the best in automotive repair and customer service. We work hard to earn your trust every day.
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