Balaton Library

Core Values

Service Excellence: We surprise and delight library customers by meeting and exceeding their expectations and by providing outstanding proactive customer service with a personal touch.

Joy of Reading: We nurture the joy of reading in people of all ages, abilities, and cultures.

Lifelong Learning: We believe lifelong learning is a basic tool for economic opportunity and personal success.

Respect and Dignity: We believe each library user is unique and important, deserving to be treated with respect and courtesy.

Diversity: We reach out to all members of our diverse community and work to create a welcoming and accepting environment that promotes increased understanding within our community.

Intellectual Freedom: We believe that the freedom to read whatever one chooses is a basic human right and we support and defend intellectual freedom, the open exchange of ideas and information, and the confidentiality of library users.

Accessibility: We strive to provide facilities, services and materials that are accessible to all and to provide them in an impartial and non-judgmental manner.

Accountability: We are accountable to our community and to each other for the resources and services we provide and for our behaviors and actions.

Integrity: We value honesty and fairness in all of our interactions.

Responsiveness: We take pride in our responsiveness to ever-changing community needs and individual interests, tailoring and continuously improving our collections and services to meet these needs.

Community: We believe that the library strengthens the community it serves by connecting people to each other, to their community, and to their hopes and dreams.

Laughter: We want everyone to enjoy their library experience and library staff and visitors are encouraged to laugh often and out loud.