Eastern Bank

Founded in 1818 and based in Boston, Eastern Bank is the largest and oldest mutual bank in the United States, with $10 billion in assets and over 120 locations serving communities in eastern Massachusetts and southern and coastal New Hampshire.

Find a Branch:


Customer Service:

Facebook Hours: 9 to 5 , Monday - Friday
You may also reach us at 1-800-EASTERN (327-8376) or email socialwebteam@


Get our Mobile Banking app:


Careers at Eastern Bank:


Equal Housing Lender. Member FDIC.

General Terms
By using or visiting the Eastern Bank Facebook Page you agree to the following “Terms of Use.” At our sole discretion, Eastern Bank may modify or revise the “Terms of Use” without prior notification to you. You should periodically review the “Terms of Use” for any changes. Nothing in this “Terms of Use” confers any third-party rights or benefits to you as a User.

Only individuals who are at least 13 years of age with the consent of a parent or guardian until the age of 18 may use the Eastern Bank Facebook Page.

Posting of Comments and Content
As a user of the Eastern Bank Facebook Page you agree to the following:
- You have no expectation of privacy in using the Eastern Bank Facebook Page
- You will not post information that is deemed sensitive in nature in relation to your account relationship with Eastern Bank or its affiliates, such as account number, social security number, etc.
- You will not post any confidential information of any person or company and will not post pictures of any individual without that person’s permission.
- You represent and warrant that any description of your experience with Eastern Bank and/or its affiliates and any other content you choose to share on the Eastern Bank Facebook Page is, to the best of your ability, accurate and truthful.
- You will refrain from using profanity and other offensive language and images that you post to the Eastern Bank Facebook Page.
- You are prohibited from posting comments that are defamatory, harassing, discriminatory or infringes on another person’s rights or are otherwise unlawful.
- You will not engage in inflammatory disputes with other users of the site.
- You are the owner and have legal ownership rights to user-generated content that is posted to the Eastern Bank Facebook Page and such content does not violate any third party’s intellectual property, copyright, or trademark rights.
- You will not post any logos, trademarks, or brand names of any other company.
- You agree not to alter or modify any part of the Eastern Bank Facebook Page.
- You are prohibited for using the Eastern Bank Facebook Page for any commercial purpose such as advertising another party’s products and services.
- Your participation on the Eastern Bank Facebook Page does not convey to any user or “Likes” any right, or license to use any posted comments or content.

Eastern Bank may, in its sole discretion, respond to User comments during normal business hours of 9AM to 5PM Monday through Friday. You should not assume that the Bank’s failure to respond to specific comments means that it is in agreement with those comments. Eastern Bank does not endorse the opinions or statements or comments of third party Users. Furthermore, Eastern Bank reserves the right to monitor all content and to take down, or refuse to post, your comments or to bar any User from this site

Limitation of Liability
YOU AGREE THAT YOUR USE OF THE EASTERN BANK FACEBOOK PAGE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, EASTERN BANK, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS (together, “Eastern Entities”)DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE PAGE AND YOUR USE THEREOF. EASTERN BANK MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT OF THIS PAGE OR THE CONTENT OF ANY SITES LINKED TO THIS SITE. THE EASTERN ENTITIES ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT OR DAMAGES OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR PAGE, ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR FACEBOOK PAGE BY ANY THIRD PARTY, AND/OR ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE BANK’S FACEBOOK PAGE.

WITHOUT LIMITING THE FOREGOING, YOU SPECIFICALLY ACKNOWLEDGE THAT EASTERN BANK SHALL NOT BE LIABLE FOR USER SUBMISSIONS OR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

Indemnification
You agree to defend, indemnify and hold harmless Eastern Entities and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Eastern Bank Facebook Page; (ii) your violation of any term of these Terms of Use; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that one of your posting of comments or content caused damage to a third party. You release and hold harmless Eastern Bank and its affiliated entities and from any and all claims, damages or losses arising out of your participation on the Eastern Bank Facebook Page.

This page, and the links to , is supported by Eastern Bank. is owned and operated by a third party that is not affiliated with Eastern Bank. Eastern Bank is not responsible for and expressly disclaims any and all liability associated with or arising out of: (i) the privacy or security policies at this site, or any site which may be linked to it; (ii) the advertising appearing on this page or any page linked to it; and (iii) the contents of any content posted by any user or “Likes” of this page. For more information, please review the Facebook Statement of Rights and Responsibilities at

Your use of the Eastern Bank Facebook Page will be subject to the separate terms and conditions of use that may be published from time to time by In the event of any conflict , the terms and conditions of Facebook shall prevail.

Equal Housing Lender ©2017 Eastern Bank. Member FDIC. All rights reserved
Eastern Insurance Group LLC is a wholly owned subsidiary of Eastern Bank. Eastern Benefits Group is a division of Eastern Insurance Group LLC. Insurance products: Not insured by FDIC or any federal government agency. Not deposits of or guaranteed by any bank.