Botanica

...the finest spa experience
You can pamper yourself in total comfort without ever leaving the resort. Spa Botanica offers à la carte services and a wide variety of packages to help you relax, rejuvenate and replenish your entire body, providing an unparalleled experience for both men and women.

Botanica Circle
First in the area to offer this unique membership program with significant savings for those repeat indulgences. Starting at only $65 per month, you can enjoy a massage, a facial, a manicure/pedicure combo, a full body sugar scrub, or the refining back
treatment every month. This is great for local guest but also great for those business travelers who frequent our resort. If you stay here more than 12 times a year; you need the membership.

Products
We pride ourselves on using and selling the best quality products. Pevonia Botanica is committed to delivering superlative,
result-driven natural formulations—with organic extracts, paraben-free professional treatments and retail products.

Gift Cards
They are valid for one year form the date of purchase and can be used toward a Spa Botanica service as well as retail purchases. Gift Cards are transferable but non-refundable. Values are subject to current pricing and our cancellation policy. Gift Cards must be presented at the time services are rendered.

Scheduling Appointments
We suggest 48-72 hours advance notice for scheduling appointments during the week and 5-7 days notice for weekend
appointments. Guests staying with us on an overnight package are responsible for setting up their Spa appointments. Spa
appointments are subject to availability and must be guaranteed by a credit card.

Cancellation/Rescheduling Policy
We respectfully ask that you give a minimum of 24-hours advance notice for all cancellations and to reschedule. If less than
24-hours a 50% charge of services will be billed to your credit card. If less than 4-hours a 100% charge of services will be billed to your credit card.

Arrival
Please arrive at least 15 minutes prior to your service to take advantage of our relaxation lounge and to ensure we start on time. Please keep in mind that arriving late will result in a shortened length of the treatment, with the full price of the service charged, as not to inconvenience the next guests.

The Spa Therapist will complete a brief health evaluation prior to your treatment to provide you with the best experience possible and to assure your safety and comfort. We encourage you to disclose any health conditions that may affect your Spa experience.

Spa Lunch
The Rocky River Grille suite service team offers lunch and dinner for spa patrons. You may add to any spa service or package. And it will be served to you in the relaxation lounge. Please see our Spa Guest Coordinator for a menu. A 20% service charge will be added to the final bill.

Gratuities
A 20% gratuity will be added to the price of your service(s) for your convenience. Additional gratuities are a matter of personal
discretion and should reflect your satisfaction with our services.

Age Requirements
Spa Botanica is available for guests of 18 years of age or older. Minors 14 and above may enjoy some treatments if accompanied by a parent or guardian. As the Spa is an adult area, we respectfully request that guests do not bring their children to the Spa. We also offer special salon service for our guests 3-10 years old. See Spa Botanica Too!

For more information and frequently asked questions, please visit our website at