Before contacting Customer Support, please review our FAQ page where many common questions are answered.
When contacting customer service, please have the owner name, address, model and serial number available. The information will help the service representative to expedite your request.
For emails, please include your name, address, phone number and serial number of the firearm. By Email: qa@
By Telephone: 1-800-331-0852 (USA) Mon-Fri 8:00AM-8:00PM Eastern Time
1-413-781-8300 (International) Mon-Fri 8:00AM-5:00PM Eastern Time
By Fax: 1-413-747-3317 (USA) 1-413-731-8980 (International)
By Mail: Smith & Wesson 2100 Roosevelt Avenue Springfield, MA 01104
Please enter your phone number and click "Send" to receive the listing details by SMS.
For numbers outside the US, please enter the country code, for e.g. +91.
If you do not receive a message, your phone number might be registered in the Do Not Disturb Registry.
Number:
For numbers outside the US please enter the country code.
Please enter your phone number and click "Call" to call the listing owner.
Number:
For numbers outside the US please enter the country code.