Our social media team is active during normal weekday business hours. We won't be active after-hours or on weekends, unless it's a crisis or emergency situation.
If you have a specific question related to your account, here are some handy phone numbers: LG&E customers, 502-589-1444 or toll-free at 1-800-331-7370 KU customers, 1-800-981-0600.
Facebook Discussion Guidelines:
We encourage customer comments on any posts here, but this is a “family-friendly” conversation, so we have a few commenting ground rules to keep us all in line.
-- Treat others as you’d like to be treated -- Comments should be focused on the topic at hand -- Do not include any account specifics ( address, phone or acct. #) -- Profanity, hate speech or personal attacks are not allowed -- Do not include excessive links -- Do not overtly promote a business or product -- No spam
Posts that violate any of these guidelines will be removed. We will attempt to contact you to explain the removal of your post.
Please enter your phone number and click "Send" to receive the listing details by SMS.
For numbers outside the US, please enter the country code, for e.g. +91.
If you do not receive a message, your phone number might be registered in the Do Not Disturb Registry.
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Please enter your phone number and click "Call" to call the listing owner.
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