Priority Dispatch Corp.™ (PDC™) is a unique company that provides a comprehensive systems approach to calltaking at emergency communication centers. For 35 years, the company’s Medical Priority Dispatch System® (MPDS™) applies researched protocol products and training to reduce a center’s costs and risks while extending better service to the public. Fire, police, and nurse triage protocol systems are also part of its offerings.
PDC is the only dispatch system provider with an in-house research and development organization and the approval of a recognized body of industry experts, the International Academies of Emergency Dispatch® (IAED™).
Founded in 1988, the IAED is the foremost standard-setting and certification organization for emergency communications with more than 54,000 members in 43 countries. More than 3,000 communication centers take advantage of IAED’s protocols and training—translated into 20 languages/dialects—for medical, fire, police, and nurse triage dispatching. Of those, more than 100 have become Accredited Centers of Excellence (ACE).
Priority dispatching took an amazing leap in 1978 when Dr. Jeff J. Clawson issued his first medical protocol for use in telephone patient triage. His system provided protocols for prioritizing responses of emergency vehicles and personnel. Emergency Medical Dispatch (EMD) has gained credibility over the course of 35 years of testing, improvements, and millions of cases. The American College of Emergency Physicians, National Association of EMS Physicians, American Society for Testing and Materials, and National Institutes of Health have all recognized Clawson's visionary system as appropriate intervention. Moreover, EMD has been established as a mandatory practice in many provinces, states, shires, and municipalities in the , Canada, and around the world.
In 1987, Medical Priority Consultants Inc. was organized to respond to the growing base of users, cultures, and geographies. Medical Priority, through the leadership of Dr. Clawson, has produced more than 12 major revisions of the protocols
Priority Dispatch Corp. is a proud distributor of IAED products, training, and development around the world.
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