• Operating for 25+ years as the largest vendor of Wide Format printing/plotting/scanning systems in Colorado/Wyoming.
• 10 factory trained Service Engineers to support Wide Format installations in Colorado (5X more than any other vendor)
• 2-3 hour average service response time and $500,000 in parts inventory stocked in our Centennial warehouse allows for customers to have their systems repaired and operational in hours rather than days and weeks as normal in the industry.
• Only vendor in the state of Colorado that includes Preventative Maintenance (90 day intervals) at no additional cost with all Wide Format LED/Laser Service contracts.
• All supplies (toners/ink/paper/inkjet media) stocked locally for same or next day delivery. Most new Wide Format systems are stocked in our local inventory which allows for next day equipment delivery in many areas vs. weeks that is normal in the industry.
• United does not represent one Wide Format vendor. Our sales focus is to understand customer requirements and recommend the system/brand that is the best fit for your organization with products from Canon, Oce, KIP and Hewlett Packard.
• Customer Satisfaction is the #1 goal for everyone in the organization. Currently +% Customer Satisfaction rate. Our company phone line is always manned by a live person during business hours which is extremely helpful if critical issues develop.
• System Engineers/Analysts employed full time to support customer installations, technical issues, and assist in implementing/understanding the benefits that the new technology provides.
• Customer receives full training on each installation include which results in faultless installations, higher Customer Satisfaction, and fewer service calls.
• One of the Top Dealers in the country for Wide Format products. In the unusual event of any manufacturing technical issues/defects that cannot be resolved locally, United Reprographic Supply has the immediate attention of Canon/Oce and also Hewlett Packard to resolve issues fast and get your system running
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