We are excited to interact with you via Facebook, however, we ask that you please keep a few things in mind.
Typically, we will only monitor the page during our regular business hours of 8 – 5 , Monday through Friday. If you have a pressing issue to discuss, please call to speak to one of our member service representatives.
Out of respect for others, please be polite and courteous, even if you disagree. Name calling, arguments, profanity, discrimination, etc. will not be tolerated. If you have a comment to make, please make sure that your conversation stays on topic and is relevant.
Please remember that our Facebook Fan page is a place for you to ask questions and express your opinion, but we cannot discuss a member’s bill and/or account on a social media forum. For those questions, please give us a call at 1-800-766-9576 and we’ll be very happy to discuss those matters with you. Or, stop by one of our offices and visit with a member service representative.
Also, please do not report outages via this page. Outages need to be reported by calling 1-800-967-9324 or 1-800-720-3584 (for automated assistance).
Finally, we reserve the right to remove content posted to the Cooperative's Facebook page that violates any of these guidelines.
"Trinity Valley Electric Cooperative Inc" - Social Networks
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