Welcome to the official Mercury Insurance Facebook page. Our goal is to create a safe and respectable community environment, so we’d like to establish some mutual house rules.
1. This is a two-way conversation. Your opinion matters and we encourage you to share your thoughts.
2. Try to keep the conversation on track by sticking with the original subject of the thread. You can always start a new post on the wall if you have a different topic to share.
3. Posts that use obscene, offensive, derogatory, profane, racist, sexist or abusive language will be removed. Let’s keep it clean folks. Unfortunately, repeat offenders will be blocked from posting.
4. Please refrain from SHOUTING. We want to listen, we really do.
5. Protect yourself at all times. Fraudsters are everywhere, so never post details about your insurance policy or claim on Facebook. Mercury and our Authorized Agents will never ask you to share this information publicly on our wall or timeline. If you do have a private insurance matter, we encourage you to call your local agent first or you can contact Mercury’s Customer Service Department at (800) 924-9225. You can, of course, send us a private Facebook message and we’d be happy to respond.
6. Posting a Mercury employee or Authorized Agent’s name on our wall or timeline is prohibited and will be removed (sorry, but their privacy is important, too).
7. Spamming or commercial content is not allowed, even if you’re a Mercury employee or Authorized Agent. Once again, repeat offenders will be blocked from posting.
8. Posting a link to a harmful website is a definite no-no. We’ll take it down and report you to Facebook.
All users must comply with Facebook's Terms of Use, Mercury Insurance’s Facebook Community Guidelines and Mercury Insurance’s Terms of Use:
"Mercury Insurance" - Social Networks
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