Rite Aid

Our mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services and advice to meet their unique needs. We look forward to celebrating you and your family, and take pride in helping you with your health needs. We developed this Facebook page to create a community where people can share information and where we can answer questions about Rite Aid products and services.

Community Guidelines

Our community managers will attempt to promptly address all questions and comments left on the page, but there may be delayed responses to comments left after business hours, or during weekends and major holidays. We will do our best to respond to posts that are in languages other than English. Please keep in mind that these may be further delayed. This page is intended for US residents 18 and older.

A couple of notes about our community:

It’s important to point out that the Community Managers for this Page aren’t doctors or pharmacists; they are Rite Aid customer service professionals. For questions related to pharmaceuticals and healthcare issues, we recommend contacting your doctor for answers relating to diagnosis and treatment, including further referrals.

Questions related to your personal information may be better suited for Messenger. Please visit us here:

For your protection, we will hide or remove any posts/comments that contain any personal, proprietary, confidential, sensitive, or nonpublic information, such as your email address or phone number.

All viewpoints are welcome, but our goal is to create a comfortable and fun community (we want to celebrate you!). It is important to respect the rights of all individuals using Social Media to voice their views and opinions. We encourage thoughtful participation, genuine questions and informed sharing by means of respectful and appropriate posts and comments. Please keep in mind the following, as we may hide or delete any content on the Rite Aid Facebook Page that is deemed:

Vulgar, inappropriate, or profane
Discriminatory, derogatory, or defamatory
Off-topic, including those of a religious or political nature
Promoting illegal activity
Linking out to inappropriate videos, sites or third-party material
Misleading or factually incorrect
Violating others’ privacy
Spam or advertising

If you are a Rite Aid associate, please refrain from posting any information that is confidential or which violates HIPAA or Rite Aid’s Code of Business Ethics & Conduct.

Please respect our platform and follow Facebook’s posting guidelines and Terms of Use. Posts and comments that do not adhere to these terms and guidelines will be hidden or removed. See Facebook’s Terms of Use here:

Want to tell us about your experience?

Call us @ 1-800-RITEAID (1-800-748-3243)
Reach us via live chat/email:


Hours of Operation:
M-F 8:00 am – 8:00 pm EST
Sat 9:30 am – 6:00 pm EST

Thanks from the Rite Aid Team.