Lonehill Systems Inc

Software Solutions
We specialize in assisting in software selection for our clients with accounting, manufacturing, distribution, ISO and HR needs. Offering a select range of leading software solutions enables us to remain totally objective during the selection process and gives us the advantage of recommending the most appropriate system for your business.

Our consulting service includes the definition of the strategic management and operational needs of your company now and in the future, the recommendation of appropriate software solutions and the demonstration of how these solutions will handle your specific requirements. Our consultants offer over 20 years of business experience and technical expertise to provide you with the best advice to achieve maximum efficiency.

Lonehill Systems' consulting services are offered completely free of charge and without any obligation. Please contact us to find out how you can get the most out of your technology investment.

Training and Implementation
Comprehensive training and implementation is essential to the integration of new business management software into your company. We will assist your project manager in creating a project plan specific to the needs of your business, building a time line from installation to going live. Detailed implementation guides are used in the process, however, specific priorities will be identified to achieve a tailored approach to the order in which functionality is introduced.

Training is typically done on a "train the trainer" basis to minimize the disruption caused during a system conversion and accelerate user independence. We have found this technique to be the most efficient, both financially and in the interest of time.

Lonehill Systems also offers workshops as a supplement to successful on-site training. We provide all materials needed for hands-on experience. We allow these workshops to be extremely flexible to accommodate every user level and any line of inquiry requested.

Support
In order to meet your support needs as thoroughly and efficiently as possible, Lonehill Systems offers several different methods for ongoing support.

Our trained and experienced staff are here to provide telephone support Monday through Friday, 8:30am to 5:00pm EST. The telephone is answered by a live person to ensure that you receive the best service and individual attention. After-hours support is available upon request.

Online support is also available by logging on to your system from ours using a remote connection. This is an excellent diagnostic tool, allowing us to view your system in real time.

On-site support is also an excellent option, whether required for more in-depth service and troubleshooting or for individual or group custom training.

Custom Development
In the event that your company requires specific functionality that necessitates customization, Lonehill Systems, Inc., has a full custom development department to provide program design and modification services, such as:

Barcoding/RFID
Custom product configuration, extending to Sales Orders and Work in Progress
Custom reporting using Crystal Reports, ODBC or SQL Server, including bills of lading, delivery notes, release notes, trial kitting reports, commission reports, sales and shipping documents and sales analysis reports
Programs to interface with Microsoft Office applications
We have also developed interfaces for several other applications to integrate with SYSPRO:

StarShip Interface
ACT Interface
Microsoft Project Interface