Values Putting the Customer First - We recognize that our customers' needs are our #1 priority. We will be proactive in our approach to serving them, working together to develop solutions in a fun and safe environment. We are committed to taking personal ownership of each customer interaction, seeking to provide solutions in a manner that is most convenient for them, with a positive, can-do attitude. We recognize that service excellence will set us apart and is a strategy that results in a win for both our customers and the Company.
Uncompromised Character - We will conduct our business with the highest level of integrity and will insist on always treating others with fairness, respect and dignity. We will stay true to our word in everything we do, will be honest in our conduct and will accept responsibilty for demonstrating ethical behavor.
Excellence - We will strive for personal and professional excellence by working to provide more than is expected to our customers. We will partner with the Company in sharing mutual responsibility for personal and professional growth as the conduit for continuous improvement. We will hold each other accountable for putting words into action and will take the time to recognize successes, large and small, along the way.
Results-Oriented Execution - We believe that the best results are delivered when Team Members clearly understand what is expected and are given the opportunity to perform to their fullest potential through learning opportunities and empowerment. We will honor all creativity and ideas as positive contributions toward future success and will listen attentively and communicate skillfully in pursuit of customer and Company goals. We are committed to spotlight and reward performance that achieves desired results.
Rewarding Relationships - We will strive to build and maintain solid relationships with our customers and amongst ourselves through teamwork, loyalty and effective two-way communication. We will honor confidentiality when needed, respect authority and seek to inspire others through a motivating and fun work environment.
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